Privacy Policy

Last updated: 13/04/2025

At Not Just Gas, your privacy is important to us. This privacy policy explains what personal information we collect, how we use it, and your rights under UK data protection laws (including GDPR).

1. Who We Are

Not Just Gas (Graham Butcher) is a domestic services business based in North Devon, offering plumbing, heating, and bathroom installation services.
You can contact us via:
Email: info@notjustgas.co.uk
Phone: 07989 348978

2. What Information We Collect

We may collect and store the following information when you use our website or contact us:

• Your name and contact details (e.g. phone number, email address)
• Details about the services you are interested in
• Any messages or enquiries you send via our contact form or email
• Your IP address and browsing activity (via cookies – see below)

3. How We Use Your Information

We use your information to:

• Respond to your enquiries and provide quotes
• Carry out the services you’ve requested
• Manage customer relationships and bookings
• Send occasional updates or reminders (if you’ve opted in)

We will never sell your data or share it with third parties for marketing purposes.

4. Cookies

Our website may use cookies to improve your browsing experience and understand how the site is used. You can adjust your browser settings to disable cookies if you prefer.

5. How We Store Your Data

We take appropriate steps to protect your information and store it securely. Your data is only kept for as long as necessary to carry out our services or meet legal requirements.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Ask us to correct or delete your data
• Withdraw your consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To make a request, contact us using the details above.

7. Changes to This Policy

We may update this privacy policy from time to time. The latest version will always be available on our website.